IT Support Services
Telephone Helpdesk and Support
Your staff have peace of mind knowing that expert help is only a phone call away, many basic issues can be solved over the phone in just a few minutes. Our experienced engineers are available to take you call during office hours, or out of hours by special arrangement.
On-Site Support
With the option of guaranteed response times, our experienced engineers visit you at your premises to help in all areas of IT support and service. From problem solving to new installations, we can cover it!
Remote System Support
Using the latest secure technologies, we are able to diagnose and solve many issues without visiting your premises.
By remotely logging into the computers on your network we can control them and carry out general maintenance. Working remotely is quick and efficient, saving you time and money.
Advice & Consultancy
There are many areas of your business that can benefit from the correct use of IT solutions, planning for expansion, sharing information and document storage are all areas that can have a big impact on a company’s efficiency and keep them ahead of the competition. We believe that failing to plan is planning to fail – we can take you ideas and plans and help discover and develop the ideal solution to meet your needs in a cost effective manner.
Hardware/Software Installations
Our engineers are able to carry out installations at your site of all manner of hardware and software. All equipment or software is fully tested and a handover completed before we leave site.
Hardware Repairs/Servicing
We have a comprehensive workshop with testing facilities, set up to carry out repairs and servicing of PC’s, laptops and servers. We can carry out full diagnostics to ensure your systems are left running at optimal performance.
Mobile Communications
In today’s connected world, E-mail on the move is becoming increasing more essential.
There are a number of options available and we are happy to advise, configure and deploy solutions that fit your business needs. We are able to work with a variety of technologies including iPhone, iPad, BlackBerry and Windows Mobile ActiveSync.
SharePoint Intranet Solutions
Putting information at the fingertips of your users, SharePoint is a friendly to use Intranet solution that can help manage your company documents, lists, contacts, images and general information.
SharePoint is extremely customisable to suit your needs and has a very small learning curve as it is as simple to use as browsing the Internet. We are able to design, install and deploy SharePoint for both your local and remote users.
