Apple Panels and Conservatories
Description
Apple Conservatories are the largest local, supplier and installer of Conservatories, Windows, Doors and Soffits and Fascias in Dorset and Hampshire with seven local Branches in Bournemouth, Southampton, Salisbury, Weymouth, New Milton and Beaulieu).
Testimonial
Apple's outsourced IT maintenance and support through Tech4 brings a range of diverse technical skills that would be unlikely to be provided by an in-house IT manager in general or to Tech4's level of expertise.
Tech4 has enabled Apple to focus on customer service without IT or telephony interruptions. Tech4's engineers work in partnership with Apple's employees to provide a very high level of service minimising the overall IT spend.
Apple cannot praise Tech4 too highly.
MF Oils
Description
As official approved distributors of BP fuel cards, MF Oils has remained within the top 10 of UK suppliers for a number of years. With continual daily contact with a major supplier such as BP and their instance on the use of e-commerce and web based tools for communication we rely heavily on our network infrastructure and hardware to delivery.
Testimonial
Dependability is why we choose Tech 4, providing us with immediate support available when we need it from real people. With service level agreements that mean in the event of issues we are able to continue with our daily business from simple telephone support through to complete disaster recover.
Their professional, courteous and "jargon" free approach installs confidence and trust. The experienced staffed have not only resolved situations but also advised on prevention.
From our experiences we would have no reservation in recommending this quality, forward thinking company that is dedicated to customer service and satisfaction.
Keytek UK Limited
Description
Since its incorporation in 1997, Keytek® has grown to become one of the largest locksmiths in the United Kingdom, offering an unrivalled performance focused on the highest levels of customer service.
Keytek® prides itself in standing 'Head and Shoulders' above our competition and are always looking for innovative ways to better the service that we provide.
Through the constant monitoring and implementation of fresh ideas and initiatives, and by listening to our customers requirements, we at Keytek® believe that we have made the crucial step from excellent to outstanding.
Testimonial
Tech4 have been our IT support for over three years now during which time we have received an exceptional level of quality service. The delivery to us, from the day to day responsive service package to the supply and installation of a full three server upgrade has been nothing short of excellent.
Rawlins Davy
Description
After trading as a partnership for over 150 years, the partners of Rawlins Davy made the decision to reflect their core client portfolio's trading status and to provide transparency and full visability, by incorporating as a Public Limited Company (PLC).
Testimonial
We have been working with Tech4 for approximately five years. As one of the leading commercial firms in Dorset, it is essential that our IT systems are kept up to date and are reliable. We outsource all of our IT requirements to Tech4 and have the security of knowing that our system is being continually monitored.
Tech4 have remote access to both our servers and our PCs and this enables them to troubleshoot without the usual delays involved in waiting for a site visit. On rare occasions when a site visit is required then the response times are extremely good.
In addition to providing support, Tech4 also advise us regarding out new hardware and software requirements.
Grapevine Telecom
Description
As a Vodafone Premier Partner, Grapevine help organisations to operate effectively with mobile technology. Grapevine's portfolio of appropriate mobile handsets, PDAs and smartphones for BlackBerry and Windows Mobile functionality, plus Mobile Broadband cards for Internet on the move, is backed by the highest level of personal service and support from a proactive local account management team.
Testimonial
Working with Tech4 for a number of years, Grapevine appreciate the high level of support and service that is available. It is heartening to deal with an easily reached, local partner, who provide technical expertise in a very responsive and friendly manner.